This is an excellent overview of how your Google Local business information gets put together, courtesy David Mihm of Moz.

Taking a jab at the really rough interface of Google Places...

• It's powerful, if you do it all just right.
• At first glance, it looks so easy a child could do it.
• If you do it wrong, all of a sudden you have tons of brooms (listings) running all over the place, not doing exactly what you want.
• Once … Continue Reading ››

I don't actually have proof of this, but consider the evidence:

• Most people seem to believe they exist, but when you go to where they're supposed to be (Area 51, Roswell, Contacting Support), you never see them, hear from them, or see … Continue Reading ››

Found an interesting quirk in Google local search today. I was looking for a particular company's placement in Google local results. Google correctly spotted that I was in Portland, OR, and offered a number of suggestions (none of them being my client, but … Continue Reading ››

I discovered this peculiar bug yesterday when checking on rankings and reviews for my client Von Ray Johnson, a personal trainer in downtown Portland.

Portland Mercury News editor Matt Davis' blog shows up as all 9 reviews for my client--and all links presented just go to the home page of his blog site.  It sure … Continue Reading ››